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How can I cancel my subscription and/or receive a refund?

If you no longer want to subscribe to Trax & Wax you can easily cancel your subscription or reactivate at anytime by accessing your Trax & Wax account.

In order to receive a refund, you must request one before we start with our monthly shipment process. You may receive a refund for any order before shipment starts, which is on the 5th of every month. If you would like us to refund your order, please open a support ticket and provide us with your order number.

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